Operations & HR Internship 

Internship Title: Operations & HR Internship  

Internship Description: Our Operations interns partners with our Operations and HR Department at our downtown DC office on the organization's business operations. Interns report to the Operations Associate but work with the full team. Our Ops internship is an opportunity to delve into how the organization is run on the business side. Day to day, that means helping with internal communications, working with Ops on technology and systems improvement projects, gaining office management skills, and learning about the Human Resources world of recruitment, onboarding, compensation, and benefits. It’s a great opportunity for someone who is interested in how a non-profit is organized and run. We look forward to having you join our team!  

The Summer internship lasts from May until mid-August at the latest. We have 1 intern spot that we are recruiting for this season.   

Departments Assisting: Ayuda’s Operations and Human Resources Department  

Individuals Responsible to: Joe Fortney, Operations Associate (Principal Supervisor); Iovanna Membreno, Operations & HR Associate; and Aracely Melendez, Technology and Data Manager 

Responsibilities:   

Operations interns will have a great opportunity to learn the business side of non-profit, from hiring to staffing, managing technology to communication with a Board of Directors. Internship projects include things like:  

Helping roll out a new technology system  

Writing step-by-step procedures for systems or tasks (these make great work samples)  

Joining in the hiring process – posting new positions, reviewing candidate applications, taking part in interviews, and helping with onboarding new staff  

Researching and gathering market data on salaries for our benchmarking our staff’s salaries 

Updating our onboarding platform to make it more automated and user-friendly 

Researching solutions to make our work better (a great skill for the workplace)  

Creating or updating visual information pieces like an Organizational Chart or graphic posters of core values  

Supporting office management, such as ordering supplies and helping make the office welcoming   

Helping with knowledge management projects, such as organizing system information  

Joining the team as we prepare for our annual audit, quarterly board meetings and other touchpoints with the partners who help oversee our work  

Working with the Fun Committee to organize staff and intern appreciation events  

Putting together reports for the Board of Directors   

Helping the Development team prepare for donor events  

Traveling to our Silver Spring, MD and Fairfax, VA offices with the Operations Team to support the staff on the ground at those offices (all metro accessible)  

Supporting technology improvement projects  

Taking advantage of opportunities to learn more about immigration law, family law, social services, language access and immigrant rights in the DC, MD, and VA  

Position Qualifications:   

Required:  

Currently enrolled in undergraduate or graduate program  

Strong interested in how non-profits run  

Good at problem-solving and finding creative solutions  

Organized and a strong communicator  

Fluent in English; Spanish language skills a plus  

Willingness to jump in wherever needed  

Results oriented with the ability to meet self-imposed deadlines.  

Preferred:  

Fluency in Spanish or another second language  

Technical experience in any of the following: Microsoft Excel, WordPress, Canva, MS Visio  

Based in the Washington, DC region. Able to report to the office multiple times a week.  

Commitment: We are looking for a summer intern who can dedicate up to 16 - 24 hours per week for 12-14 weeks to provide administrative and programmatic support. The internship would begin sometime in May up through August. The exact start and end dates are flexible. Interns are expected to assist with internship responsibilities 2-3 days a week, with 2 days a week needed in the office. Interns have holidays off and vacation time available.  

Compensation: This internship offers a stipend of $400 to cover the costs associated with completion of in-person days (transportation, gas, parking, food, etc.). Stipends are determined based on the number of in-person days per week the specific internship requires.  Interns are welcome to complete more in person days than required, but such days are not included in the internship stipend.    

Technology: We will provide the intern with a laptop, and they will need to have access to reliable internet connection on remote days for video conferences and email communication.  

Application: Please apply with a one-page letter of interest addressed to Ayuda and a current one-page resume. Applications can be emailed to admininternships@ayuda.com. Due to the heavy volume of applications received, we ask applicants to refrain from contacting us about applications status as all applicants will either be contacted for an interview request or upon the completion of our recruitment.   

Ayuda values an inclusive, diverse workplace and does not unlawfully discriminate on any basis prohibited by law. Ayuda is also committed to equal employment opportunity. Employment decisions are made consistent with both Ayuda's organizational values and the law, without regard to race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We also strongly encourage applications from people with lived experiences in the communities we serve.