Work Student II - ELT-NCS-25006

This job indicates the start date of February 1 with a year-long engagement. However, since this recruitment is ongoing, a given start date may be earlier and may be later and will depend on a person’s hours per week that will be set up at the time of selection. Correspondingly, the end date for a selectee might be sooner than February 1, 2027.  There is flexibility based on the individual situation.

Agency: Neighborhood & Community Services
Job#: ELT-NCS-25006
Work Schedule: Weekdays, flexible schedule
Status: Non-Merit/Part Time
Salary: $17.44 - $22.00 per hour (based upon experience)
Location: Various locations throughout Fairfax County

This position is open to:
-    Students 16 years or older
-    College students
-    Young adults seeking to get into the workforce

Neighborhood and Community Services (NCS, an agency within Fairfax County government, is dedicated to promoting the well-being of individuals, families, and communities in Fairfax County by offering a wide range of recreation, educational, and developmental programs. NCS fosters community engagement by identifying areas of need and enhancing the county's ability to serve those needs. The department connects residents with resources that promote equity and create positive outcomes for people of all ages and abilities.

We are seeking work students to join our dynamic team.  Under the guidance of an assigned agency or department, the Work Student II performs a variety of entry-level professional tasks designed to provide youth with meaningful work experience, career exploration, and industry exposure—all supported by mentorship. Responsibilities may include serving on committees, working groups, or advisory boards to share lived experience and offer insights that help inform and improve policies, programs, and practices.

This role also contributes to community outreach efforts aligned with the One Fairfax policy, assisting in the identification and engagement of individuals and communities. Additionally, Work Student II engages in professional development activities—such as training sessions, workshops, and staff meetings—to deepen their understanding of organizational goals, operations, and best practices.  Other duties may include researching industry trends, competitors, or assigned projects, as well as utilizing systems for registration, customer relationship management, reporting, and sales.  

Description: 

Program Oversight and Participation:

• Assists with evaluation to help identify areas where revisions and new services are    needed to improve quality assurance and efficiency. 
• Observes, provides feedback, and shares lived experience with department staff by attending meetings, workshops, training sessions, shadowing staff and working as an intern to learn about the organizational goals, procedures, and industry best practices. 
• Assists in conducting research on industry trends, competitors, or specific projects assigned by the supervisor.  
• Participates in projects or community-related focus groups and advisory boards to provide relevant hands-on experience and technical assistance.  
• Collaborates on the co-creation of policies, programs, practices, products, and services.

Customer Service and Community Support: 

• Assists with community outreach to identified individual(s) and communities in support of the One Fairfax Racial and Social Equity Policy. 
• Assists in the development and implementation of adaptations and modifications of programs to support the successful inclusion for all.
• Consults and notifies supervisor(s) about any service navigation and health and human services needs or other issues to ensure successful participation in a wide range of activities, programs, and services. 
• Professionally engages in development opportunities and collaborative initiatives that align with the organization's strategic direction, mission, and vision, while supporting special projects and programs that advance equity, inclusion, and organizational priorities.

Program Delivery:

• Assists with leading program activities for populations with diverse functional, cultural, and economic needs in specific service areas based on established standards, best practices, and techniques.  
• Assists with special event planning and logistics, including setup, breakdown, and cleanup, as needed. 
• Facilitate a variety of recreational, educational, and cultural programs and actively promote positive behavior interventions. 
• Ensures the well-being of individuals and responds appropriately and promptly to any emergencies or urgent situations in the workplace.

Administrative Duties: 

• Documents activities and evaluations on all forms as required. 
• Follows all financial management policies and procedures. 
• Uses computer to prepare and complete required documents to include incident, inventory, and storage reports, responds to, and follow ups with, emails and electronic timesheets. 
• Operates information systems, database management systems or CRM’s which includes purchasing membership, program registration, reports, and sales. 
• Documents incidents and completes relevant forms.  

Physical Requirements:
Work is generally sedentary. Ability to lift up to 30 pounds. Administrative and supervisory activities will require ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. All duties may be performed with or without reasonable accommodations.

Special Requirements: The appointee to this position will be required to complete a criminal background check, a check of the Child Protective Services Registry, and a driver's license check to the satisfaction of the employer.

To Apply: Please submit your resume via email to tony.humphrey@fairfaxcounty.gov